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Call 811 Before You Dig!

Know what's below - Call 811 before you dig logo

Third-party excavation is the leading cause of underground pipeline damage. This damage is frequently caused by the excavator’s failure to request the location of utility facilities within construction limits. State law requires anyone performing excavation activity to call Alabama 811 at least 48 hours before digging or excavating. Before you start any excavation activity on your property, contact Alabama 811 at 811 or 1-800-292-8525. Natural gas operators will mark the location of their lines at no cost to you.

Examples of excavation activities include planting trees or landscaping, building a fence, installing a swimming pool or any other major construction project. Be safe and remember to contact Alabama 811 before beginning any excavation activities on your property.

Visit ALABAMA 811 online for more information.

What to do if you dig and disturb or damage a pipeline or natural gas line?

Even if you cause what appears to be only minor damage to the pipeline, immediately notify the pipeline company. A gouge, scrape, dent or crease to the pipe or coating may cause a future rupture or leak. It is imperative that the pipeline owner inspects and repairs any damage to the line or related apparatus. Many states have laws requiring damages to be reported to the facility owner. Do not attempt to make repairs to the line yourself.

Can I build or dig on a right-of-way?

Pipeline rights-of-way must be kept free from structures and other obstructions to provide access to the pipeline for maintenance, as well as in the event of an emergency. If a pipeline crosses your property, please do not plant trees or high shrubs on the right-of-way. Do not dig, build, store or place anything on or near the rights-of-way without first having the pipeline company’s personnel mark the pipeline or stake the rights-of-way and explain the company’s construction guidelines to you.

We need your help

The nation’s infrastructures, including pipelines, are a matter of national security. If you witness suspicious activity on a pipeline right-of-way, please report it to the appropriate authorities as soon as possible or you may call Alagasco’s numbers listed on this brochure. Threat advisories may be found at the Department of Homeland Security’s Web site at www.dhs.gov.