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Alagasco Website Legal Notice and Terms of Use

(Revised January 2010)

Welcome to alagasco.com. This Website (the "Website") is operated by Alabama Gas Corporation (“Alagasco,” “we,” “us” or “our”). We are located at 605 Richard Arrington Jr. Blvd. N, Birmingham, Alabama 35203-2707; telephone 1 (800) 292-4005.

We ask that before you make use of this Website you carefully read the terms of use set out below. If you use this Website, then you will be bound by these terms and conditions. THE USE OF THIS SITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.


ALL CONTENTS OF THIS SITE ARE MADE AVAILABLE TO YOU ON AN "AS IS" BASIS, WITHOUT A WARRANTY OF ANY NATURE, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY OR NON-INFRINGEMENT, AND WITHOUT LIMITATION AS TO QUALITY, COMPLETENESS, ACCURACY, TIMELINESS OR PERFORMANCE. Neither Alagasco nor any affiliate of Alagasco or any party involved in creating, producing, maintaining or delivering this Website is liable to you for any direct, incidental, consequential, indirect or punitive damages arising from your use of or access to this Website or its contents. The information contained in this site is for general use. Therefore, it does not constitute advice and should not be relied upon in making or refraining from making any decision. Neither Alagasco nor any affiliate or any party involved in creating, producing, maintaining or delivering this Website will be liable for any damages arising in contract, tort or otherwise from the use or inability to use this Website or its contents. Information, images and related graphics on this Website may contain inadvertent errors or technical inaccuracies, which we may update or change periodically. If a product or service is listed at an incorrect price due to typographical or other error, Alagasco has the right to correct it before fulfilling any orders placed for products or services listed at the incorrect price. We may also make improvements or changes to the services or programs described in this information at any time without prior notice. We make no warranty that the contents of this Website are free from infection by viruses or any other destructive or contaminating entity.


Please check these Terms of Use frequently, as we may from time to time unilaterally amend the Terms of Use by posting revised language on the Website. The most up-to-date version of these Terms of Use will always be available for your review on the Website. Amendments will become effective at the time they are posted on the Website. Your continued use of the Website after amendments are posted will constitute your acceptance of such amendments.


Unless otherwise indicated, all information on this Website is protected by copyright under the laws of the United States and international treaties and conventions. You may access and use the information contained on this site for non-commercial, personal use only. Distribution, transmission or re-posting for commercial use or modification of the information contained on this site will be subject to all appropriate remedies, up to and including legal action.

The trademarks, logos and service marks contained in this site are the property of Alagasco or its affiliates. Nothing contained on this site should be construed as giving permission, in any manner, by implication, estoppel or otherwise, to use any logos, trademarks or service marks of Alagasco or its affiliates. We will take all necessary and appropriate action up to and including litigation to prevent or remedy unauthorized use of the trademarks, logos or service marks contained on this Website.

Comments to Alagasco

You may provide comments to, or send information or materials to Alagasco by email or by using this website. Any comments, information, or materials that you send to Alagasco, including but not limited to comments, feedback, questions, or suggestions (“Comments”) are deemed to be non-confidential. Alagasco will have no obligation of any kind with respect to Comments, and will be free to reproduce, use, disclose, exhibit, display, transform, create derivative works and distribute Comments to others without limitation. Further, Alagasco will be free to use any ideas, concepts, know-how or techniques contained in Comments for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating or based on the Comments.

User Accounts

The Website offers a variety of functions and services. Many of the services provide information about customer accounts and other personal information. To protect that information, we may require you to establish one or more user accounts to access such services (“User Account”). We reserve the unqualified right (i) to accept or decline an application to open a User Account; (ii) to terminate any User Account and (iii) to discontinue the provision of any service related to such User Account.

To use the “My Account” service, you must accept that service’s Terms of Use.

Information collected from you on the Website (including information about your account and Personal Information) is subject to the Alagasco Website Privacy Policy.

Merchant Information

The Website may enable you to search for third-party businesses selling energy-related goods and services in certain geographical locations. ALAGASCO IS NOT AFFILIATED WITH ANY THIRD PARTY SELLING ENERGY-RELATED GOODS OR PROVIDING SUCH SERVICES AND DOES NOT ENDORSE ANY SUCH BUSINESSES, GOODS OR SERVICES.


Alagasco may from time to time offer promotions, surveys, contests or sweepstakes (collectively, “Promotions”) to its residential or business customers. All such Promotions will be accompanied and governed by rules established by Alagasco. For further information about such Promotions, please consult the applicable rules posted with or linked to such Promotions.

Outside Services

The Website may enable you to access certain outside services provided by third-party web operators, such as bill payment processors. In certain instances, the third-party content may be “framed” in such a way that it appears you are still on Alagasco’s Website when, in actuality, you have entered the third party’s website and are no longer on Alagasco’s Website. In those instances, we have agreements with the third party operators of those sites to provide certain services to help us serve you better.

Linked Sites

Through this Website, we may provide links to other sites that you may access through this one. Any linked sites are controlled and operated independently from Alagasco. Therefore, we make no representation whatsoever about any Website which you may access through this one. Moreover, our link to another Website does not mean that we endorse, agree with or accept any responsibility for the content or use of that Website. It is your responsibility to take precautions to ensure that the linked Websites that you select for use are free of viruses and other items of a destructive, injurious or unacceptable nature.


When you login to Services requiring a user name and password, any personal information you enter in fields or forms provided in these Services are secured using an industry standard security technology known as Secure Sockets Layer (“SSL”). By using SSL, we attempt to safeguard the confidentiality of transmission of your user name, password and other personal information. For SSL to work, your browser must be capable of supporting SSL. Please check with your browser manufacturer for details.

Governing Law, Jurisdiction and Venue

You acknowledge and agree that these Terms of Use, and your use of this Website, shall be governed by the laws of the State of Alabama without regard to its choice of law provisions. By using the Website, you further acknowledge and agree that any dispute or claim resulting from use of the Website or the content of the Website is subject to the exclusive jurisdiction of the state and federal courts located in Jefferson County, Alabama, you submit to the exclusive jurisdiction of those courts with regard to any such dispute or claim, and you waive any and all objections to the exclusive jurisdiction of such courts or that those courts are an appropriate venue for any such dispute or claim. This provision shall survive the termination of your use of the Website or Alagasco’s termination of these Terms of Use.

Copyright Notice

All pages on this site: © 1997 - 2013 Alabama Gas Corporation. All rights reserved.

If you have any questions about this notice or any other portion of the Website, please Contact Us by email.